Cart 0

Privacy Policy

Last updated: October 2025

PMD Data Solutions Ltd ("we", "us", or "our") is committed to protecting the privacy and security of your personal data. This privacy policy explains what personal data we collect, how we use it, how long we keep it, and your rights in relation to it.

1. Who we are

PMD Data Solutions Ltd is the data controller for the personal data we process. Our company is registered in England and Wales with company number 01300429.

Contact details:

  • Address: Magnetics House, Avenue Farm Industrial Estate, Stratford-upon-Avon, Warwickshire, CV37 0HR.
  • Email: info@pmddatasolutions.co.uk.

2. The data we collect about you

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped as follows:

  • Identity data: Name, job title.
  • Contact data: Billing address, delivery address, email address, and telephone numbers.
  • Transaction data: Details about payments to and from you, and other details of products and services you have purchased from us.
  • Technical data: Internet protocol (IP) address, browser type and version, time zone setting and location, and other technology on the devices you use to access our website.
  • Usage data: Information about how you use our website, products, and services.
  • Marketing and communications data: Your preferences in receiving marketing from us and our third parties, and your communication preferences.

3. How we collect your data

We use different methods to collect data from and about you, including through:

  • Direct interactions: You may give us your Identity, Contact, and Marketing data by filling in forms or corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:
    • Enquire about our services.
    • Purchase our products or services.
    • Request marketing to be sent to you.
  • Automated technologies or interactions: As you interact with our website, we may automatically collect Technical data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies.
  • Third parties or publicly available sources: We may receive personal data about you from various third parties, such as analytics providers (like Google) or search information providers.

4. How we use your data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To perform the contract we are about to enter into or have entered into with you. For example, to process and deliver your order.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. For example, for business development and improving our services.
  • Where we need to comply with a legal or regulatory obligation. For example, to comply with our financial reporting and tax obligations.
  • Where you have given us your explicit consent to use your personal data for a specific purpose, such as sending you direct marketing communications.

5. Disclosures of your personal data

We may share your personal data with the following parties:

  • Third-party service providers who perform services on our behalf, such as IT and system administration services, accounting services, and payment processors.
  • Professional advisors including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
  • HM Revenue & Customs, regulators, and other authorities who require reporting of processing activities in certain circumstances.
  • Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

6. International transfers

We do not transfer your personal data outside the UK. If this changes, we will ensure appropriate safeguards are in place to protect your data, in line with UK data protection legislation.

7. Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

8. Data retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process your personal data, and applicable legal requirements.

9. Your legal rights

Under UK data protection law, you have rights as an individual which you can exercise in relation to the personal data we hold about you. These include the right to:

  • Request access to your personal data (commonly known as a "data subject access request").
  • Request correction of the personal data that we hold about you.
  • Request erasure of your personal data.
  • Object to processing of your personal data where we are relying on a legitimate interest.
  • Request restriction of processing of your personal data.
  • Request the transfer of your personal data to you or to a third party.
  • Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of the rights set out above, please contact us using the details in section 1. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.

10. Changes to this privacy policy

We may update this privacy policy from time to time. The latest version will always be posted on this page with the updated "Last updated" date. We may also notify you of significant changes via email.